What Counts as Level 5 or 6 Critical Support Over the Holidays? By Michael Craig 09 December 2024 From the 20th December until we reopen on the 6th January we will only be able to offer Level 5 and Level 6 Critical Support to our clients, via phone. Not sure what counts as Level 5 and Level 6 Critical Support? Read on! Category: Blog, Clue Design Projects Read More
Future-Proof Your Website - All About the March 2024 Google Update By Michael Craig 22 March 2024 The bigger picture: this one is more about the don’ts than the do’s, and considering the purpose of this update is to reduce spammy, low-quality, and unoriginal content by 40%. Category: Search Engine Optimisation Read More
Google Makes Critical Changes - What Every Marketer Needs to Know About SEO in 2024 By Michael Craig 03 February 2024 In the always-changing and dynamic realm of digital marketing, SEO remains a cornerstone of online strategies for growth-orientated brands and businesses. Category: Search Engine Optimisation Read More
Businesses Need to Prepare for Major Email Communication Changes in 2024 By Michael Craig 01 February 2024 Marketing managers and website owners will need to prepare for sweeping changes to the email marketing landscape, as Google rolls out major changes to stop spam across the internet. Category: Email Marketing, Digital Marketing Read More
Personalising the Ecommerce Experience By Michael Craig 12 June 2023 By tailoring the shopping experience to each customer's preferences and behaviours, ecommerce personalisation is transforming the way businesses operate online. In this article, we'll dive into the benefits of personalisation in ecommerce, highlight some of the leading ecommerce personalisation tools, and explore the most recent ecommerce personalisation trends. Category: eCommerce Read More
Clue Named Finalist for Digital Agency of the Year by Campaign Brief By Michael Craig 30 May 2023 On Friday 26 May, Clue was announced as a finalist for Digital Agency of the Year by Campaign Brief at the Oasis Ball. Category: Clue Read More
Clearing Confusion on GA4 - What Should You Do Right Now? By Michael Craig 23 May 2023 In the dynamic world of digital analytics, staying up to date with the latest tools and technologies is crucial for businesses to thrive. One such advancement is transitioning from Universal Analytics (UA) to Google Analytics 4 (GA4). Category: Digital Marketing, Software Read More
Why You Need to Work at Clue By Michael Craig 14 December 2022 We’re always on the lookout for talent and often get enquiries about working at Clue. This article covers some of the reasons our team chose to work at Clue, what types of people we’re looking for, and tips on getting a job. Category: Blog, Marketing, Clue Read More
By humans for humans - Google’s ‘Helpful Content’ Update By Michael Craig 25 October 2022 Google’s latest core algorithm update is all about trustworthy, valuable, and authentic content. Category: Search Engine Optimisation Read More
Why it’s Time to Add TikTok to Your Marketing Strategy By Michael Craig 19 August 2022 TikTok has risen to social media prominence extremely quickly. Take a look at whether or not this platform is right for your brand and marketing strategy. Category: Social Media Marketing, Digital Marketing, Strategy Read More
Why Now’s the Time to Migrate to GA4 By Michael Craig 30 May 2022 Google has announced that it will be sunsetting Universal Analytics, which makes now the perfect time to start migrating to GA4. Category: Digital Marketing Read More
4 Ecommerce Tips to Help Take Your Site to the Next Level By Michael Craig 24 January 2022 The ecommerce landscape has helped many businesses thrive. Take a look at four tips to help take your ecommerce site to the next level. Category: eCommerce, Digital Marketing Read More
How to Import GA4 Conversions into Google Ads By Michael Craig 08 December 2021 The best way to understand the behaviour of your community is by tracking conversions. Check out these resources that help you connect your GA4 property to Google Ads in no time. Category: Digital Marketing Read More
How to Exclude Referrals in GA4 By Michael Craig 02 December 2021 Have you noticed an uptick in website traffic that isn’t converting? Sometimes, this can be due to referral traffic. Find out what referrals are and how to exclude them with GA4. Category: Digital Marketing Read More
Set Your Landing Pages Up for Success By Michael Craig 10 November 2021 Don't miss the opportunity for digital marketing campaign success. Prime your landing pages for conversions with GA4's new features. Category: Digital Marketing Read More
Reporting for Duty - Setting Up Reports in GA4 By Michael Craig 04 November 2021 Good reporting is storytelling. Remove the clutter and focus on key insights with these resources for nailing reporting in GA4. Category: Digital Marketing Read More
What You Need to Know About Building Backlinks in 2021 By Michael Craig 14 October 2021 Backlinks are an important part of any search engine optimisation (SEO) strategy. If you're a marketing manager or practitioner looking to sharpen up your understanding and incorporate these into your strategy, read on to learn more! Category: Search Engine Optimisation, Link Building Read More
Ecommerce and Audiences in GA4 By Michael Craig 13 October 2021 Don’t just move your business from UA to GA4, but also transform your ecommerce insights and bring your target audience closer than ever. Category: eCommerce, Digital Marketing Read More
Optimising for User Intent on GA4 By Michael Craig 08 October 2021 How do users really interact with your site? Here are some great resources that cover how you can best optimise your site for tracking site search and button clicks in Google Analytics 4 (GA4). Category: eCommerce, Digital Marketing Read More
Setting Up Event and Conversion Tracking in GA4 By Michael Craig 10 September 2021 We've curated the very best resources on how to set up event and conversion tracking in GA4. Category: eCommerce, Digital Marketing Read More
When Should You Start Your Christmas Marketing Campaign? By Michael Craig 27 August 2021 Don't wait until the Christmas carols begin. Find out why you need to start your Christmas marketing in September and tips for success. Category: eCommerce, Email Marketing, Strategy, Marketing Read More
How to Setup and Configure GA4 By Michael Craig 23 August 2021 We’ve compiled the very best resources to make setting up and configuring GA4 easy. Category: eCommerce, Digital Marketing Read More
Harnessing UX Design for Innovation By Michael Craig 12 August 2021 How the user experience (UX) design process is being used to develop innovative solutions in response to complex business and social problems. Category: User Experience (UX), Strategy, Experiences Read More
How Leading Charities Leverage Always-On Fundraising By Michael Craig 28 July 2021 Learn how and why leading charities around the world are taking an always-on approach to boost their marketing and fundraising. Category: Digital Marketing Read More
Clue's Epic Year in Review - FY20-21 By Michael Craig 09 July 2021 The last financial year was big for us. We want to take a moment to share some of our highlights from the FY20-21 financial year. Category: Clue Read More
What is a CDP? Customer Data Platforms Explained By Michael Craig 08 July 2021 There’s a lot of buzz about how Customer Data Platforms can super charge first-party data strategies. In this article we break down what a CDP is, how it can benefit marketing efforts, and who should consider implementing one. Category: Digital Marketing Read More
What Brand Purpose Means to Gen Z By Michael Craig 10 June 2021 Brand purpose is a hot topic in boardrooms, marketing trade press, and conferences around the world. And it should be - purpose beyond profit should guide everything a brand does. Yet if the sentiment of my non-marketing friends are at all representative of Gen Z, the challenge for brands is getting us to believe them and earning our trust. Category: Branding Read More
The Rise of Zero Click Search By Michael Craig 02 June 2021 An increasing amount of search queries are resulting in zero clicks due to Google provided answers within the search engine. We explore why this is such a hot topic and what it means for your SEO strategy. Category: Search Engine Optimisation, Digital Marketing Read More
Three Reasons Online Fundraising Fails By Michael Craig 26 May 2021 What separates successful from unsuccessful online fundraising campaigns? Let's start with three common reasons why online fundraising fails. Category: Digital Marketing, Marketing Read More
Is Replatforming Worth Your Time and Tears? By Michael Craig 17 May 2021 There is more to replatforming than first meets the eye. Read what you need to think about before the transition. Category: Digital Marketing, Software Read More
Navigating the Evolving World of Content By Michael Craig 15 April 2021 Content is always evolving, but one thing remains the same. Good content is about telling authentic, engaging and real stories. Category: Digital Marketing, Content Marketing Read More
What is the Value of Content? By Michael Craig 31 March 2021 How a woodworking business reimagined itself through content. Category: Content Marketing Read More
The Kardashian Effect - What is Real Influence? By Michael Craig 05 March 2021 What is real influence? Influencer marketing is often misunderstood. Often it comes from a place of envy – read how Sequoia Etti, Digital Marketing Manager of Sommer Swim harnesses the power of influencer marketing. Category: Digital Marketing Read More
How Things Change - iOS 14 and the Issue with Facebook Ads By Michael Craig 19 February 2021 When Apple announced the iOS 14 update, many digital marketers across the globe felt a tight knot of panic deep in their stomach about what these changes would mean for advertising. We’re here to bring some clarity around iOS 14, how it might impact Facebook Ads. Category: Social Media Marketing, Marketing Read More
Guide to Outsourcing Digital Marketing By Michael Craig 28 January 2021 A strategic approach to outsourcing digital can help marketing teams do more for less but getting it wrong can be costly. Category: Strategy, Marketing Read More
The Power of Promotions and Sales in Driving Revenue By Michael Craig 11 December 2020 What makes an effective sale and how can your business effectively use promotions to drive sales? We asked the experts! Category: Email Marketing, Marketing Read More
What You Need to Know About Google Analytics 4 By Michael Craig 25 November 2020 Google has released Google Analytics 4, marking a major shift in how data is collected, stored and filtered. In this post I’ll cover what’s new in Google Analytics 4 (GA4) and what this means for business. Category: eCommerce, Marketing Read More
How Voice Search is Changing the Retail Landscape By Michael Craig 13 November 2020 Voice activated search through Google Home, Siri and Alexa is on the rise. We look at the latest research in Voice search and AI and what this means for retailers and ecommerce. Category: Search Engine Optimisation Read More
The Rise of Social Commerce By Michael Craig 14 October 2020 Social commerce is a rapidly emerging trend in ecommerce that’s radically augmenting the online shopping experience. This article explores what it is, why it's important and what your business should be doing about it today. Category: eCommerce, Social Media Marketing, Marketing Read More
How to Write a Marketing Strategy By Michael Craig 24 September 2020 A strategy is an informed set of decisions about how to get from where your business is now to where it wants to be in the future. In this series we’re discussing how to produce a marketing strategy that wins. Category: Strategy, Marketing Read More
How to Set Up Custom Channel Groupings in Google Analytics By Michael Craig 09 September 2020 Step-by-step process on how to set-up custom channel groupings in Google Analytics. Category: Search Engine Optimisation, Marketing Read More
Dominate Digital by Being Great at These Five Things By Michael Craig 26 August 2020 By focusing on what’s most important marketers can improve digital marketing performance, producing predictable and repeatable results. Leading brands do these five things very well. Category: Strategy, Marketing Read More
WTF is a UTM Code? By Michael Craig 21 August 2020 Not sure what a UTM code is or how to use one? Track your campaigns more effectively in Google Analytics by properly implementing UTM codes. Category: Search Engine Optimisation, Marketing Read More
Words to Use and Words to Lose - Communicating Online By Michael Craig 30 July 2020 Do you know what words to avoid using with customers online? That's okay, we've got you covered. Category: Social Media Marketing, Marketing Read More
How to Know if Your Marketing Strategy Sucks? By Michael Craig 30 July 2020 If your marketing strategy is not achieving what you set out to achieve then it probably sucks. Find out by answering these 10 questions. Category: Strategy, Marketing Read More
Six Things to Get Google Analytics Working for You By Michael Craig 30 July 2020 Marketers can gain more value from Google Analytics by customising it for their business. Here are six tips to get started. Category: Marketing Read More
5 Expert Tips to Help Improve Online Communication with Your Target Audience By Michael Craig 06 May 2020 Want to know how to better interact and engage with your customers online? Check out these 5 expert tips on improving online communication. Category: Marketing Read More
How Digital Businesses Maximise Moments That Matter By Michael Craig 19 March 2020 Imagine waking up to discover one of the world’s biggest influencers has featured your product in an Instagram post. This exactly what happened to Clue client, Sommer Swim, when Kendall Jenner posted posted. Category: eCommerce, Marketing Read More
Do You Know How To Manage Customer Expectations During COVID-19? By Michael Craig 13 March 2020 We’re hearing from many clients that they’re concerned about how to best prepare for the potential impact of COVID-19 (aka Coronavirus). This includes developing and communicating an action plan, reassuring customers, and staying ahead of the curve in terms of online marketing. Category: Marketing Read More
A Fresh New Opulent Look for Sommer Swims eCommerce Store By Michael Craig 28 February 2020 Clue recently partnered up with Sommer Swim to complete an online refresh and rebrand of Sommer Swims existing eCommerce store and marketing strategy for 2020. We used the latest Shopify features and functionality to give the brand a new look and feel. Learn more here! Category: eCommerce, Experiences Read More
Link Building - Get Started with these Four Strategies By Michael Craig 23 April 2019 Link building is an important element to “SEO”, yet it is still one of the most time consuming and challenging skills to master and one where ranking results are hard to directly attribute to the backlinks you have created. There was a brief time where link building was a technical skill that heavily relied on spun article software, spammy links and automated directory listings. Category: Marketing Read More
9 Not-So-Clever AdWord Mistakes By Michael Craig 20 March 2019 We should always be looking to better our online paid advertising efforts. However, you might be doing your website a disservice by not keeping an eye out for those simple mistakes that slip through the gaps when it comes to pay per click (PPC) advertising. Category: Marketing Read More
Portfolio Content for SEO – Beyond Blog Articles By Michael Craig 07 March 2019 Having trouble generating blog content? One of the most effective ways to build credibility for your brand and boost your SEO is to highlight and showcase your previous work with outstanding portfolio content. Category: Marketing Read More
How to Discover Backlink Opportunities By Michael Craig 14 February 2019 As best practice, the backlinks you are hoping to create should come from quality sources which have topical, contextual relevance as well as high domain authority. The best backlinks though are ones that you do not create yourself but where others have linked to your content. Category: Marketing Read More
Multi-Channel vs Omni-Channel Ecommerce By Michael Craig 05 February 2019 The difference between a multi-channel and omni-channel ecommerce strategy is the approach you take towards driving sales through your digital channels and the approach you have towards your customer’s shopping experience through UX (user experience). So before reading any further consider what your focus is across all your channels. Is it a sales objective? Or is it brand perception? Category: eCommerce Read More
Google Panda and Creating Quality Content - 6 Steps You Need to Follow By Michael Craig 29 November 2018 The first Google Panda algorithm update was released in 2011, rocking the online world! Since then, there have been more than 28 updates to Google Panda, and it has been recognised as a core part of the search engines algorithm. In 2018, Panda is still very relevant and what was once the underultilised SEO tactic of producing quality content, has become our primary focus for improving how we position ourselves online organically. Category: Marketing Read More
Move Aside Backlinks. Say Hello to Internal Linking By Michael Craig 17 August 2018 Long has the term backlinking been considered an activity that has had a profound significance as part of a website’s digital marketing and inbound SEO effort. Nowadays though, internal link building is becoming an increasingly popular and safer long term web strategy for those actively marketing online. Category: Marketing Read More
Does the GDPR Affect My Website? By Michael Craig 24 May 2018 The EU's General Data Protection Regulations come into effect on 25 May 2018. This article provides a very simple explanation of how it affects Australian websites. Category: Experiences Read More
Demystifying the Bounce Rate By Michael Craig 06 October 2017 Understanding the most feared statistic in Google Analytics. Category: eCommerce, Experiences, Marketing Read More
Targeted Link Building is Hard. So You Best Be Getting On With It By Michael Craig 08 September 2017 Over the past decade link building is a term that has become synonymous with SEO and to webmasters looking to boost their website’s rankings. Today, it is an activity which looks completely different to what was once a practice of mass manipulation. Category: Marketing Read More
How WA Businesses Can Thrive With Social Media Marketing By Michael Craig 01 September 2017 Social networks have fundamentally changed how we interact with our customers, tell our brand story and offer our products and services. What started out as the black sheep of the marketing department with irrelevant and off topic posts has now become an integral part of the business’s long term strategy. Category: Social Media Marketing, Strategy, Marketing Read More
Local Content That Drives Local SEO By Michael Craig 25 August 2017 Local content helps engage a local audience and drive local leads. So as a small business operating within a local market, developing local content is your opportunity to fire David’s slingshot against the Goliath brands you are competing against. Category: Search Engine Optimisation, Marketing Read More
Enable Customers or Members to Sign Up on Your Website in Mintox By Michael Craig 30 July 2017 If you update your website with Mintox and have the Customers & Members component, you can enable online sign-up to your website's database of members. Ideal to increase a customer base or allow your users to sign up with you directly, automating the process to a large degree to save you time and errors! Category: Experiences, Software Read More
What’s the difference between SEO and SEA? By Michael Craig 10 June 2017 Seasoned webmasters, marketing professionals and forward thinking business owners won’t have a problem differentiating the two. But to the rest of the population, what do these buzz words mean? Category: Marketing Read More
HTTP vs HTTPS - How Secure is Your Connection, and Does it Matter? By Michael Craig 28 May 2017 Every time you load a web page, data is being transferred for you to view. However, whether that data is encrypted or not can be more important than you realised. Category: Experiences, Software Read More
How to Solve Email Delivery Failures and Bouncebacks By Michael Craig 28 February 2017 When you send an email and receive an error message instead of a reply, you probably don’t need to call for Tech Support. You can overcome a lot of mail delivery failures easier than you think. Here are a few basic starting points to help get you on your way. Category: Email Marketing, Software Read More
SEO Essentials - 5 Things You Should Know By Michael Craig 30 March 2016 A not so definitive guide (but more useful than most of the other stuff out there). Category: Marketing Read More
Learn more about Software as a Service - SaaS By Michael Craig 23 March 2016 What is SaaS (Software as a Service) and why is it so popular? This article explains how companies use SaaS to optimise and streamline their business. Category: Software Read More
Inbound Marketing - 5 Tips You Need to Know By Michael Craig 05 November 2015 The digital age has arrived. People are more online, connected and in control than ever before. It's time to change the way we think about marketing and our customers. Category: Marketing Read More
What Counts as Level 5 or 6 Critical Support Over the Holidays? 09 December 2024 From the 20th December until we reopen on the 6th January we will only be able to offer Level 5 and Level 6 Critical Support to our clients, via phone. Not sure what counts as Level 5 and Level 6 Critical Support? Read on! Category: Blog, Clue Design Projects Read More
Future-Proof Your Website - All About the March 2024 Google Update 22 March 2024 The bigger picture: this one is more about the don’ts than the do’s, and considering the purpose of this update is to reduce spammy, low-quality, and unoriginal content by 40%. Category: Search Engine Optimisation Read More
Google Makes Critical Changes - What Every Marketer Needs to Know About SEO in 2024 03 February 2024 In the always-changing and dynamic realm of digital marketing, SEO remains a cornerstone of online strategies for growth-orientated brands and businesses. Category: Search Engine Optimisation Read More